Privacy Policy
This policy explains what information is collected through this website and how it is used.
Toowoomba Tree Lopping Co. helps homeowners connect with independent local tree professionals. This policy explains what personal information we collect through this website, how it's used, and how it's protected.
Information we collect
When you submit an enquiry through this website, we collect your name, phone number, email address, postcode or suburb, the type of service you're enquiring about, and any additional details you choose to provide. No payment or financial information is collected through this site.
How we use your information
We use the information you provide to review your enquiry and match it with a suitable local tree professional servicing your area. Your details are passed to that professional so they can contact you directly to discuss your job and provide a quote.
Sharing your information
We only share your enquiry details with the local tree professional matched to your job — this is necessary to connect you with them and is the core purpose of this service. We don't sell your information, and we don't share it with any other third party except where required to operate the website itself (for example, our email delivery and spam-protection providers, who process data on our behalf and are not permitted to use it for their own purposes).
Future image uploads
This website may in future allow you to upload photos of a job — for example, to help a tree professional prepare a more accurate quote before visiting. If this feature is introduced, any images you upload will be handled under this same policy and shared only with the professional matched to your enquiry.
Data security
Information submitted through this website is stored and transmitted using reputable infrastructure providers with industry-standard security practices. While no online system can be guaranteed completely secure, we take reasonable steps to protect your information from misuse, loss, and unauthorised access.
Spam protection
This site uses Cloudflare Turnstile to help prevent automated form submissions. Cloudflare may process technical data as part of that check; see Cloudflare's own privacy documentation for details.
Australian Privacy Principles
We handle personal information in a manner consistent with the Australian Privacy Principles, including only collecting what's reasonably necessary for the purpose described above, and taking reasonable steps to keep it accurate, secure, and used only as described in this policy. You can request access to, or correction of, personal information we hold about you by contacting us below.
Contact
Questions about this policy, or requests relating to your personal information, can be sent to enquiries@toowoombatreelopping.com.au.